TripServices

Intelligent infrastructure for travel — built for how Southern Africa searches, sells, and services in the AI era.

For a growing number of travellers across Southern Africa, the journey now begins with a question typed into an AI. Discovery has moved, but the work of turning that first spark of curiosity into a searched, sold, and serviced trip still lands squarely on your teams and your technology.

AI is evolving quickly. Meeting it at scale, cleanly, reliably, and without stretching the people and systems you already depend on, is the real challenge.

TripServices gives your business the intelligent infrastructure to build, book, and scale AI-driven travel with confidence. The same modern foundation trusted by builders worldwide, now backed by a team in your market and your timezone.

Simplify complexity. Accelerate innovation. Unlock growth.

TripServices is our modern, cloud-native API platform that connects multi-source content and orchestrates booking and servicing through a single, unified connection.

Build AI-native travel products with modern APIs, while we handle the complexity behind the scenes.

Build faster, without friction

Modern documentation, self-service credentials, and sandbox testing all live in one place — so your teams can start building quickly and spend less time on the tasks that slow them down.

Simplify complexity

We take care of the intricacies of build mode behind the scenes, freeing your teams to focus on creating better travel experiences. Built-in orchestration, curated content, and cloud-native scale produce cleaner offers and stand up to real-time, AI-driven demand.

Unlock AI-ready content, instantly

Connect once to global flights and stays — including 400 airlines, NDC content, low-cost carriers, and 3 million bookable properties. Content arrives normalised, deduplicated, and ready for AI, so you can compare and scale with confidence across Southern Africa and every route beyond it.

Airlines
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Bookable properties
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Car rental brands
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Rail operators
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Building trust is our priority

Recognised by G2 as Most Implementable, among many other badges this year, Travelport works to make sure customers have everything they need. We don’t just hand over tools and solutions; we partner with you at every step. In Southern Africa, that partnership sits closer than ever.

THE PLATFORM FOR AI-DRIVEN TRAVEL

Create AI-native travel products on a modern API platform, designed for the next generation of travel.

Everything in one portal

Documentation, API specs, guides, examples, and release updates in one place — built to help teams move faster.

Everything in one portal

Request credentials, manage API access, and work in sandbox environments before you go live.

Fast access to build and test

Modern, predictable APIs designed for AI-led discovery, booking, and servicing.

Supporting our customers, at every stage

We support your business with stability and confidence today, while working with you to prepare for what comes next and at your own pace.

The Travelport onboarding experience

Smarter selling starts here. Whether you’re a Travel Management Company, an independent agency, an OTA, or a corporate travel team, Travelport Southern Africa makes onboarding seamless, so you can start delivering better travel experiences, sooner.

Empower your agency with modern, AI-powered technology, seamless booking, and personalised support.

Empower your agency with modern, AI-powered technology, seamless booking, and personalised support.

Build and scale with modern, AI-ready APIs, seamless booking, and personalised support.

Equip your business with modern, AI-powered technology, seamless booking, and personalised support.

01

Speak to our team

Get in touch with the Travelport Southern Africa team through a short form. We’ll take the time to understand your business and recommend the right Travelport solution for your needs.

02

Get a proposal

Receive a proposal shaped around your size, usage, and goals — no guesswork, just clarity.

03

Get on board

Our onboarding specialists walk you through every step, ensuring a smooth, efficient connection to Travelport+ — training included.

04

Activate

Once you’re signed, you’ll have access to a vast range of multi-source content within Travelport+ — air, hotel, car hire, and rail — ready to sell.

GET TRIAL ACCESS

Start building real-world travel shopping experiences today

"Our customers use agencies for lots of reasons — for help finding the right trip, comparing options, and for business travel. So, it’s really important for us to deliver our offers effectively to those shoppers. That’s part of how we prioritize traveler needs, always."
Sam Robinson
Head of Distribution, British Airways

FAQs

What is TripServices?

TripServices is Travelport’s modern API platform for AI-driven travel. It brings together the infrastructure needed for discovery, booking, and servicing, so your teams can build faster without managing unnecessary complexity.

TripServices is Travelport’s next-generation API platform, designed for how travel is evolving — it’s where we’re focusing innovation and AI-ready capabilities. Existing Travelport APIs remain available and fully supported, so you can keep running your business today while planning your path forward.

TripServices is built for modern travel builders — OTAs, TMCs, agencies, and technology companies creating travel products across Southern Africa and beyond. It helps teams reduce integration complexity, move faster, and scale reliably as AI-driven demand grows.

TripServices gives you one access point to Travelport’s full breadth of flights and stays, including rich airline and property content. It arrives normalised, deduplicated, and ready for AI-driven use cases — so you integrate once, compare confidently, and scale as new content emerges.

TripServices is built for fast, scalable search. Travelport’s search response times have averaged 0.84 seconds, helping teams return quicker results and deliver better experiences to travellers.

AI is changing how travel is discovered — but execution is what turns that intelligence into real customer experiences. TripServices supports AI-driven workflows with machine-ready content, built-in orchestration, and a platform designed to handle bookings, changes, and servicing at scale.

TripServices is a business-to-business platform, and Travelport Southern Africa treats responsible data handling as a regional standard, aligned with the Protection of Personal Information Act (POPIA). How traveller data is processed within your own products remains in your control, and our team is glad to talk through what that means for your build.

TripServices is designed for fast onboarding. Developers can access sandbox environments, request credentials, explore clear documentation, and start building without long setup cycles — with the Travelport Southern Africa team on hand throughout.

Yes. TripServices is cloud-native and globally distributed, designed to scale with real-time demand as AI-driven traffic grows — so your teams can handle more volume and variability without compromising performance or reliability.

Speak to the Travelport Southern Africa team to get started, request trial access, or head to the Developer portal to begin exploring.

MODERN RETAILING, AMPLIFIED EASIER, smarter, faster

Contact our sales team to find out more